Accessibility statement: audit in progress
It is effective from the date of publication and will be completed once the digital accessibility audit has been finalised.
Our commitment
Although iCasque is a company governed by French law and applies the European accessibility standard (EN 301 549 / RGAA), we are also committed to aligning our practices with the UK's Equality Act 2010 and the WCAG 2.1 Level AA guidelines, which are applicable to UK digital services.
We strive to ensure fair access for everyone, including users with disabilities. To that end, we base our work on the RGAA 4.1.2 (Référentiel Général d'Amélioration de l'Accessibilité), the French technical framework aligned with European standards.
Progressive access strategy
- Accessibility audit: currently being planned with external specialists.
- Multi-year accessibility plan (2024–2027): in development.
- Annual action plan: to be defined once the audit results are available.
Current state of compliance
Until the audit is complete, the site is considered non-compliant with RGAA 4.1.2. We will publish a detailed compliance report as soon as the results are in.
Questions or feedback
If you encounter any barriers to accessing content or using any features, please write to us at: [email protected].
Complaints and appeals
If you believe there is an accessibility failure on our site and have not received a satisfactory response from us, you can contact the Equality Advisory Support Service (EASS):
- Online: Equality Advisory and Support Service
- Phone: 0808 800 0082 (freephone)
- You may also refer your complaint to the Equality and Human Rights Commission (EHRC), which oversees enforcement of the Equality Act 2010:
- Website: Homepage | EHRC